Find bottlenecks earlier
Separate scheduled, completed, and unscheduled demand instead of waiting for anecdotal office updates.
Manage the pipeline
Run specialty referrals like a measurable operation.
See referral volume, scheduled and completed outcomes, unscheduled demand, and performance trends across locations and specialties.
- Scheduled and completed outcomes
- Location and specialty views
- Downloadable performance data
Referral performance dashboard
The executive value
Give leaders the same operating view as the teams doing the work.
Furca turns referral activity into a DSO-wide view of where demand is moving, where it is stuck, and where the operating model needs attention.
Compare the same measures
Review performance by location, provider, and specialty with consistent definitions across the organization.
Plan capacity from observed demand
Use referral volume and outcome trends to inform where specialty days and operational support may be needed.
How it works
Move from reporting activity to managing outcomes.
The dashboard is built from the referral workflow itself, so leadership can investigate an operating question without first assembling another spreadsheet.
01
Capture referral events
Creation, scheduling, completion, and other workflow events build the operating record.
02
Segment performance
Filter the pipeline by date, specialty, location, provider, and outcome.
03
Act on the exception
Use unscheduled demand and performance differences to focus the next operational conversation.
What teams can do
Built around the decisions that move referrals forward.
Capability 1
Executive performance view
Review total, scheduled, completed, and unscheduled referrals for the selected period.
See the status of the pipeline before drilling into detail.
Capability 2
Network segmentation
Compare referral patterns by location, provider, and specialty.
Identify meaningful differences without relying on local spreadsheets.
Capability 3
Readable exports
Download performance data for deeper analysis and leadership reporting.
Report context and units travel with the exported tables.
Customer evidence
10,687 referrals analyzed across 22 originating offices.
See how Two Rivers used referral data to identify unscheduled demand and make specialty-capacity decisions.
Questions
What buyers usually ask.
What does the analytics dashboard measure?
The dashboard reports referral volume and workflow outcomes such as scheduled, completed, and unscheduled referrals, with views by date, location, provider, and specialty.
Where does the data come from?
Analytics are based on events recorded through the Furca referral workflow, including referral creation, status changes, scheduling, and completion activity.
Can leaders export the data?
Yes. Furca supports downloadable performance reports for leadership analysis and operating reviews.
See how this fits your referral workflow.
We’ll map your current handoffs, show the relevant Furca workflow, and identify the operating measures your team should validate.